We all share the responsibility by our actions to make each other as safe and comfortable as possible during this time.
Kitzsteinhorn Glacier COVID-19 Code of Conduct
Please refer to https://www.kitzsteinhorn.at/en/service/latest/news-homepage/hygiene-safety for full details of policies and practices in place on the glacier this coming winter.
Hotel Das Alpenhaus Safe Hospitality
By participating in the initiative, we are committed to compliance with safety and hygiene measures and to enable our employees to regularly and voluntarily participate in tests for the COVID-19 virus. We are thus sending a clear signal for compliance with standards in the fight against the COVID-19 virus – and ensuring that your holiday in Austria is as carefree as possible.
With the change of the season and in order to protect our guests and employees as best as possible, we have decided to intensify the rules of conduct in our hotel a little.
Mouth and nose protection are worn by all of our employees. This also applies to guests in the buffet area of our restaurant. Disposable gloves are provided for removing food from the buffet yourself; using them offers further protection for all guests and our employees.
In all other areas, we recommend wearing mouth and nose protection for your own protection.
There are disinfection stations throughout the hotel, so you can use every opportunity to disinfect or wash your hands.
Our cleaning standards, which are already high, are being intensified even more. Heavily frequented surfaces and areas are disinfected several times.
The health of our guests and employees is important to us. Please pay attention to compliance with the regulation in the sense of personal responsibility.
We have 3 times for eating dinner, guests can choose the time flexibily every day.
Those times are 18:00, 19:15 and 20:30 hrs.
Access to the spa, swimming pool and leisure facilities
There are no restrictions in using our spa area, all the pools and saunas are opened as always.
Please keep the recommended distance of 1 meter to other guests.
Social distancing measures within the hotel in the bar and restaurant
For dinner we have 3 eating times, as you can see above – so we can guaranty the distance of 1 meter to other tables in our restaurant also in the evening.
Room access policy re cleaning etc
All our rooms will be cleaned as usual, the housekeeping staff will wear masks of course.
Please note, that we have to comply with all those rules at this moment. These are the current rules and may change depending upon the situation at the time you are staying in our hotel.
Thank you for your cooperation and understanding.